Our service
We accompany you in the conception and development of your corporate hospitality project. We accompany the discussions, bring examples from the hotel and catering industry and reflect your current and potential ideas as well as activities in this important field of work.

• Advice for investors, federal authorities and professional associations in setting up hospitality training centers abroad
• Design and implementation of training activities at home and abroad
• Definition / implementation of project and diploma theses
• Placement of trainers, lecturers and specialists

Elements

• Mystery checks / calls
• Analysis of the current “hospitality situation”
• Workshops and creative sessions with the relevant panels
• Concept
• Support during implementation
• Quality assurance in the area of "Corporate Hospitality”

Would you like to contact us?
Please contact us at: info@shl.ch

Offer
We train and educate your employees in the different areas of the Corporate Hospitality spectrum together with an attractive combination of the characteristics within the catering and hotel business.

• What analogies can we derive from the restaurant business?
• What makes the top hotel industry compelling and how can we implement this in our everyday work?
• What ideas and concepts do top gastronomes implement and what can your own company learn from them?

Look forward to numerous effective modules that will open participants' eyes to hospitality!

Trainings
The following training and education modules are already being implemented and can be adapted according to requirements and needs.

• First impression of the company
• Greeting and farewell
• Empathic communication and attention
• Mindful behaviour regarding customer contact
• Create experiences
• Dealing with complaints and challenging situations

Number of participants
Due to the interactive, practice-oriented training concept, the number of participants is usually limited to 12 persons

Would you like to talk to us about your training needs?

• Please contact us at: info@shl.ch

Our services

For cadre management

• Individual advice and support in planning your career

For job advertisers

• Tailor-made search of candidates in the management sector of the hotel and catering industry and general guest services

Are you looking for the perfect solution?

• Please contact us at: consulting@shl.ch

Keynote speeches

• We design keynote speeches for your internal company training on the topic of "Corporate Hospitality" or other topics from the world of the hotel and catering industry. Attractive - practice-oriented and catchy.

Etiquette for learners

• Would you like to familiarize your learners with the classic rules of conduct in the gastronomy sector and thus prepare them for guest contacts, meetings, lunches or various events. We offer target group-oriented training and impulses for young professionals.

Team Activities

To complement your team activities, we offer various modules that can be booked separately or in combination with consulting and training services:

• Team Cooking
• Wine tastings

Trend Tour

The hotel and restaurant industry is subject to rapid and intensive change. Trends and innovations are therefore constant companions of this industry. Would you like to find out which highlights and developments are currently taking place in this industry? We would be happy to organize appealing tours in various Swiss cities for you

• Zurich
• Basel
• Lucerne

More ideas?

Do you have further requests, suggestions or ideas where we can offer you our support? Please feel free to contact us. Two minds are often better than one!