The diverse range of training and consulting services offered by SHL Schweizerische Hotelfachschule Luzern is accessible to companies in the hotel and catering industry as well as to companies in other sectors. Please contact us so that we can support you in your challenges.

"SHL does not develop training courses, but creates stories that can be experienced and that help employees to remember the contents of the training course during their working day - our employees still enthuse about the training at SHL Schweizerische Hotelfachschule today".
Andreas Bucher, Thurvita AG, Will



    Our service
    We accompany you in the conception and development of your corporate hospitality project. We accompany the discussions, bring examples from the hotel and catering industry and reflect your current and potential ideas as well as activities in this important field of work.

    • Advice for investors, federal authorities and professional associations in setting up hospitality training centers abroad
    • Design and implementation of training activities at home and abroad
    • Definition / implementation of project and diploma theses
    • Placement of trainers, lecturers and specialists



    • Mystery checks / calls
    • Analysis of the current “hospitality situation”
    • Workshops and creative sessions with the relevant panels
    • Concept
    • Support during implementation
    • Quality assurance in the area of "Corporate Hospitality”


    Would you like to contact us?
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    We train and educate your employees in the different areas of the Corporate Hospitality spectrum together with an attractive combination of the characteristics within the catering and hotel business.

    • What analogies can we derive from the restaurant business?
    • What makes the top hotel industry compelling and how can we implement this in our everyday work?
    • What ideas and concepts do top gastronomes implement and what can your own company learn from them?

    Look forward to numerous effective modules that will open participants' eyes to hospitality!


    The following training and education modules are already being implemented and can be adapted according to requirements and needs.

    • First impression of the company
    • Greeting and farewell
    • Empathic communication and attention
    • Mindful behaviour regarding customer contact
    • Create experiences
    • Dealing with complaints and challenging situations


    Number of participants
    Due to the interactive, practice-oriented training concept, the number of participants is usually limited to 12 persons


    Would you like to talk to us about your training needs?




    Our services

    For cadre management

    • Individual advice and support in planning your career

    For job advertisers

    • Tailor-made search of candidates in the management sector of the hotel and catering industry and general guest services


    Are you looking for the perfect solution?




    Keynote speeches

    • We design keynote speeches for your internal company training on the topic of "Corporate Hospitality" or other topics from the world of the hotel and catering industry. Attractive - practice-oriented and catchy.

    Etiquette for learners

    • Would you like to familiarize your learners with the classic rules of conduct in the gastronomy sector and thus prepare them for guest contacts, meetings, lunches or various events. We offer target group-oriented training and impulses for young professionals.

    Team Activities

    To complement your team activities, we offer various modules that can be booked separately or in combination with consulting and training services:

    • Team Cooking
    • Wine tastings

    Trend Tour

    The hotel and restaurant industry is subject to rapid and intensive change. Trends and innovations are therefore constant companions of this industry. Would you like to find out which highlights and developments are currently taking place in this industry? We would be happy to organize appealing tours in various Swiss cities for you

    • Zurich
    • Basel
    • Lucerne

    More ideas?

    Do you have further requests, suggestions or ideas where we can offer you our support? Please feel free to contact us. Two minds are often better than one!

    Contact us!