Exciting, many new faces, and an incredible number of impressions all at once – that’s how Anna Hinteregger describes her first day at SHL. Even then, one thing was clear: this would be more than just an education. For Anna, SHL is “a place of learning, connection, and personal development” – and what remains in her memory with her most are the joint projects and the team spirit that ran like a common thread throughout her studies.
After her first professional stops in Zurich, including at La Réserve Eden au Lac and Globus, her path led her to where she feels at home today: the Dolomites. Since 2018, Anna has been responsible for operations, sales, and quality standards at Sonnwies Dolomites as General Manager Operations – and has since also become CEO, the face behind the vision. Her goal: to further develop Sonnwies as an attractive and sustainable family destination. Variety is guaranteed – organization, communication, service, and continuous development are as much part of her everyday life as the view of the mountains.
In her private life, Anna loves this proximity to nature and the high quality of life in Lüsen. Fresh eggs and fruit are waiting in the fridge, and after an intense day, walks or good music help her unwind. Curious, driven, and warm-hearted – that’s how she describes herself. As a guest, she values attentive service and genuine hospitality – those small, honest details that turn a stay into a true experience.
And if Anna could wish for something for the industry? More focus on sustainability – and less superficiality. Or even better: stopping time every now and then. Just briefly. So that this Dolomites moment can last a little longer.
First SHL day Exciting, lots of new faces and an incredible number of impressions all at once.
SHL is A place of learning, encountering and personal development.
Best moment When theory and practice suddenly come together, and the graduation ceremony
I will never forget! The joint projects and the team spirit.
What I miss The joint projects and the team spirit.
As a resident of Lüsen (South Tyrol), I The proximity to the mountains and the high quality of life.
Always in the fridge Fresh eggs and fresh fruit.
Relaxing after a busy day A walk or time spent listening to good music.
When I'm not working I meet friends or spend time outdoors with my husband.
Me in three adjectives Curious, determined, warm-hearted.
Milestone(s) Growing up in the hospitality industry and gaining important practical experience.
My job in three words Varied, people-oriented, challenging.
Daily No two days are the same – organisation, communication and service provision.
Current projects New opening of a 2-star hotel.
What I still want to achieve To constantly improve my position of responsibility as an owner.
Favourite Restaurant Several small restaurants owned by friends with a personal atmosphere, such as Vitis, Fink and Pachers.
Favourite Hotel A hotel that combines authenticity and quality, such as Forestis, Can Ferrerata or Borgo Ignazio.
Me as a guest Attentive, appreciative and sometimes complicated.
What I value Friendliness, honesty and genuine interest in the guest.
No-go Unfriendliness and lack of communication.
What should change More focus on sustainability.
Makes me laugh Dry humour and honest situations.
This person I admire People who remain authentic and inspire others.
Last holiday destination Crete, Greece
Dream Holiday Destination Japan
Catchy Tune A song you hear by chance and can't get out of your head
Discovery How important breaks and balance are.
I wish I could stop time sometimes.