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Offers for companies

In-depth know-how, a valuable network and our many years of experience enable us to specifically support companies from different sectors, training institutions and other interest groups from Germany and abroad in the areas of «Best Customer Experience,» education and talent search.


Best Customer Experience




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A cooperation with SHL might look like this:

Mercedes Benz Schweiz has turned to SHL to jointly develop and implement an effective concept and sustainable training to improve customer experience. 

  • The training programme of the SHL Schweizerische Hotelfachschule Luzern, which our staff on the front line have been attending for a good five years now, has been met with great enthusiasm. We are convinced that the input from SHL will make a considerable difference in our dealings with our customers. We look forward to continuing our long-term cooperation with SHL.
    Melinda Hungerbühler

    Head of Human Resources / HRM | Kestenholz Automobil AG, Pratteln

  • What do gastronomy, hotels and restaurants have to do with banking?Our customer advisors are looking into this question during the experience trail at SHL.The instructors know how to amaze the participants with knowledge, wit and charm and to animate them to track down the parallels in order to implement them in their day-to-day work.
    Pia Theiler

    Luzerner Kantonalbank

  • Our executives completed a practical training day on the topic of customer orientation at the SHL Schweizerische Hotelfachschule Luzern, which was individually designed to suit our needs.The upper management level was expertly curled through the day in a didactically sophisticated program.The situations in which we were able to gain concrete self-experiences as a host were particularly rewarding.We would like to thank SHL for its outstanding, exemplary hospitality and look forward to continuing our inspiring cooperation.
    Daniel Kayser

    Head of Human Resources | Bürgerspital Basel

  • Mercedes-Benz stands for excellent products and services. We want to continually offer our customers surprising and emotional experiences that further strengthen their enthusiasm for our brand. For years, SHL Schweizerische Hotelfachschule Luzern has supported us with customized training courses for our employees. The trainings convince with a very strong practical relevance. Participants are immersed in the world of luxury hotel business and gain valuable knowledge on how to facilitate unique customer experiences in their daily work.
    Christian C. Berg

    Head of Live Marketing & Customer Experience | Mercedes-Benz Schweiz AG

  • During the training session with the SHL coaches, our team learned how to create “Signature Moments” for customers and guests.Tangible stories have been created that help employees to remember the content of the training in their day-to-day work.The results of the consultancy mandate also created real added value for us and provided an excellent basis for decision-making as to how to proceed.
    Dr. med. Felix Bertram

    CEO  | skinmed AG