About the fulfillment of a childhood dream

Head of Human Resources, Genossenschaft Migros Luzern

Graduating from hotel management school was Reto's long-awaited childhood dream. His main focus was the role of a host, especially since Reto likes to approach people openly and is interested in different life experiences. Towards the end of his education at SHL, he also discovered his enthusiasm for business and organisational dimensions. «The human factor is also the central success factor in these areas,» Reto is convinced. So, it is not surprising that Reto found his way into various HR departments relatively quickly after graduating from SHL, and so began to build bridges between corporate and personnel needs. Today Reto is head of HR at the Genossenschaft Migros Luzern, where he takes great pleasure in shaping and continuously developing the Migros HR policy with his dedicated team. And what has become of the connection to the hotel & catering industry, Reto? «Migros Luzern employs over 700 people in the area of gastronomy & catering - so the contact with my fascinating ‘home industry’ has definitely remained».

Keyword Interview

  • SHL

    First SHL day
    There was a lot of nervousness and anticipation...

    The SHL is
    ...an important institution for the gastronomy - and a flagship for Lucerne!

    Most beautiful moment
    Breaks on the large terrace with a spectacular view as far as the eye can see

    I will never forget it!
    The horseradish sauce that was peppered with white plastic shavings because a colleague used the wrong plug for the machine during cooking lesson and shaved it at the same time. You should have seen Pius Casanova, the lecturer at the time!

    What I miss
    The convivial lunches with colleagues.

  • Life

    As a resident of Lucerne, I
    love the wonderful location of this city on the lake with a view of the unique mountain panorama. I get to live here where others spend their holidays.

    Relaxing after a busy day
    Dinner with the family.

    When I'm not working
    ...I like to be out in the countryside with my family either by bike or on foot. I also like listening to melodic progressive rock or exploring new technical gadgets on the internet. I am also involved in the «Corporate Responsibility» network.

    Me in three adjectives
    positive thinking, people-oriented, liberal

  • Career

    Basic commercial training, HF Hotel Management School, HFP Company Organiser, Head of Organisation Migros Lucerne, Head of Human Resources & Administration at the Gottlieb Duttweiler Institute, Head of Abacus BDO, Deputy Head of HR Migros Group, Deputy Head of HR Migros-Genossenschafts-Bund, Head of HR Migros Lucerne

    My job in three words
    varied, challenging, motivating

    Daily routine
    Every day is different: My responsibilities include working on various committees, managing direct reports, getting involved in various projects and supervising management staff.

    Current projects
    Replacement of SAP r/3 environment with SAP SuccessFactors

    Still want to achieve
    Harmonised processes and systems in the Migros cooperative retail trade

  • Hospitality

    Favourite Restaurant
    Restaurant Felsenegg, Lucerne

    Favourite Hotel
    Hotel des Alpes, Lucerne

    Me as a guest
    I like to take time to enjoy being a guest.

    I appreciate
    friendly and professional service

    No-go to
    keeping guests waiting

    This should change
    anonymous reviews

  • Inspiration

    Makes me laugh
    my kids

    This person I admire
    Gottlieb Duttweiler

    Last holiday destination
    The Netherlands

    Dream Holiday Destination
    New Zealand

    Catchy Tune
    Marillion - Murder Machines

    Glacé Crème d'Or - Crème de la Gruyière

    I wish I could
    ...cook better